Refund Policy
Refund Policy
At Top Grade Assignment, we are committed to providing high‑quality academic support services and ensuring customer satisfaction. Please read our refund policy carefully to understand the terms under which refunds may be requested or issued.
Eligibility for Refund
Refund requests may be considered under the following conditions:
If the service has not yet been started by our team
If payment was made by mistake or duplicated
If we are unable to deliver the agreed service due to unforeseen circumstances
If a valid issue is raised before the delivery deadline
All refund requests must be submitted in writing with proper details.
Non‑Refundable Cases
Refunds will not be provided in the following situations:
Once the work has been started or partially delivered
After final delivery of the assignment or service
If dissatisfaction is based on grades, marks, or academic results
If delays occur due to late information or requirements from the client
For services already reviewed, downloaded, or submitted
Revision Policy (Instead of Refund)
In many cases, we encourage revisions instead of refunds.
We offer free revisions if:
The work does not follow the initially agreed instructions
A genuine issue is reported within the specified revision period
Our goal is to resolve concerns through improvements and corrections wherever possible.
Refund Process
Refund requests must be sent via our official contact channels
Each request is reviewed on a case‑by‑case basis
Approved refunds will be processed within 7–10 business days
Refunds will be credited back to the original payment method
Contact Us
If you have questions regarding our refund policy or wish to submit a refund request, please contact us through our Contact Us page. Our support team will be happy to assist you.